Worst customer service on the planet.They auto-renewed my account without notifying me in advance nor sending me a receipt of the transaction after the fact.
I called to ask for a refund 17 days after the credit card charge hit my card and they agreed only to a partial refund. The rep kept citing the terms of service that I "agreed to at the time of the original purchase" (which I thought was a one-time 3 month subscription). My credit card company is on my side and was happy to dispute the remaining amount that they don't refund.
Total scam, shady practices, rude customer service, terrible dating service.STAY AWAY!
More Review Details
- Monetary loss:
- Product or service
- Online Dating
- Review category
- Review rating
- 4 out of 5
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