Sharnita Cca
map-marker New York, New York

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Can’t edit my profile. Need help My profile name longisland331
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Reason of review:
Damaged or defective
Caress Gyo

Policy confusion

We got disconnected just now. I would like to continue the conversation.
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marcia o Wzo

No people

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I live in Dallas and there has been the same one man on jdate for over 2 months. Are there no other subscribers in this area?

I have changed paramaters, etc with no results. I"d like a refund if this is all i get. I would assume the Dallas area has many more Jewish men to choose from. Is there a reason there is only one man on this site?

Should I delete my account and start over? What do you suggest I do? I can not come up with exactly 100 words to further describe the situation.

I really want a refund, this is a bogus site. I am truly disappointed as I had heard good things about JDATE but it is definately not living up to its reputation.

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Loss:
$20
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

RIta G Jkt

Unfiar buisness practices

I subscribed to Jdate for a person I will call Ann on 2/17/18 when they had sale: $9.99 per months for 6 months minimum with automatic renewal. 2 months later Ann was contacted by JDate with info that subscription was "hacked". When I was ready to pay my credit card bill for April , I discovered that on April 22nd there is a credit for $59.94 (same amount I've paid ) and a charge of $89.97 on the same date - both by Jdate. When I called Customer service, they started throwing dust in my eyes - "Someone downgraded the account, maybe Ann, or maybe a hacker". DId anyone hear of a hacker putting money in Jdate's coffers instead of his own pocket? Ann did not touch anything associated with payment, upgrading or downgrading the account. By the way, if your membership is paid, there is no access on the site to change one's payment options I believe that they find accounts that are paying discounted price and find the way to take them away. I am going to write to Jeronimo Folgueira (the Spark network CEO, who made Digimasters short list for CEO this year) and find out if it is at his direction that Spark Network employees are doing that. If anyone has his email, please, share it. Thank you for reading
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Loss:
$1230
Cons:
  • Customer service outright deception
Reason of review:
Not as described/ advertised

Preferred solution: reinstate membership for the original sales price with renewal, $30 credit to my credit card and $1000 in punitive damages for engaging in unfair business practices

Tonyia Coq

I would like to cancel & can’t get a person to talk to

I would like to speak with a live person now
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Reason of review:
Poor customer service
Ronni H Ige

Break down

I am having trouble using the app just stopped working and I have it until August?
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Amogh Jlq

Get a discount on subscription

No one answers live. Just a bunch of prompts
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Reason of review:
Poor customer service
Saad Wqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelling subscription

Need to talk to someone by phone 216257****
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Reason of review:
Poor customer service
Anonymous

Mostly Black Men Looking for A Rich J Girl

I subscribed to jdate because I am older, Jewush single professional looking to meet a nice Jewish boy. Unfortunately, after I paid over $100 for a subscription, most of the men are non-Jewish men looking for a rich Jewish girl. Also, only black men were contacting me. I tried getting my money back since I am not interested in dating black men, but they refuse to refund my money. Buyer beware this website has fake profiles and fake jewish singles.
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1 comment
Guest

What a racist thing to say!!

Latonda Wri

To delete my account

Please delete my account Miriamfaith55yahoo.com Com I amin a commitment
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Anonymous

Resolved billing issue

Jdate contacted me and resolved the recurring billing to my credit card.
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Jaxton Fwn

Cannot log in tried everything. Not the first time I tried t

I cannot log in. When I try to change password it says this user already exists. Makes no sense. I’m getting upset it’s been four days
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Mihika Eef
map-marker Mount Laurel, New Jersey

Cant log in

Can I speak to a person I can’t seem to login for days now I would like to speak with somebody my number is 914-450-**** please contact me
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Reason of review:
Order processing issue
Jamere Kss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not good customer care

Hard to get in touch with you!
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Reason of review:
Poor customer service
Darianne Xkt

Poor last time I did not meet any one

I don’t know last time I did not meet anyone I would like to try again
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Reason of review:
Bad quality
2 comments
Guest

Jdate should be shut down immediately. It is taking everyone’s money for no acceptable dates. Jdate should be called Reject Date!

Guest

It's a scam, almost 3 months and not even a message. The agency doesn't do anything at all to connect you with people.

They even suggest matches that are not in the range of preference of the suitors. It's pure scam. They took 120 dollars from me.

I would like a refund of my money! Many people have the same bad experience than me, they should close the agency, it is taking advantage of clients.

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