Barbara P Rkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I paid $75 - but I don't know how to get in to search for men

What is the secret? where are you hiding the link to show that I paid. Or should I say, how do I prove I paid so I search for men? I see below I am supposed to have an ID #???
View full review
Loss:
$75

Preferred solution: information on how to get into the system.

Elaine F Gyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied customer

Jdate - Dissatisfied customer
I have already contacted my bank as I am a dissatisfied customer. Your choice of men is appalling some to young some too old and not very attractive or interesting. These men appear from year to year on other sites never getting attention because they are very dull and not at all attractive. I also contacted and put in a complaint to Apple and asked them to return my $179.99 as your site is very disappointing. Very poor representation. Elaine Fischer 70 Waterford C Delray Beach Florida 33446 elfisc8@***.net
View full review
Loss:
$180
Cons:
  • Bad choice of clients

Preferred solution: Full refund

User's recommendation: Change the men you represent

Anonymous
map-marker New York, New York

Canceled subscription charge

I have canceled my automatic subscription renewal about two months ago. To my surprise I noticed that you have charged me a subscription fee. I would like you to check how come, my automatic cancelation was turned off ? I am expecting the return of my 114.70 $ subscription fee that you have charged me without my consent. Thank you Rebecca rottier
View full review

User's recommendation: My recommendation is to keep away from jdate, the system is old and dysfunctional and that will be used against the client when jdate is making mistakes

Carol C Nvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I signed up for jdate several weeks ago and have not been able to login. I've messaged before and have not gotten a response. I signed up and paid for 6 months and have wasted almost a month.

I'm very frustrated because I saw that I got some responses and couldn't get on to respond. I'm thinking of asking for a refund unless you can help me figure out how to get on the site and reimburse me for my lost time. Thanks for you help, Carol Coleman
View full review

Preferred solution: help with logging in and reimbursement for time lost

Resolved
susan a Ecd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Site is not letting me read my messages

Updated by user Aug 16, 2023

I haven't been able to open my Jdate site in a few days and feelvery frustrated and angered that my problem hasn't been resolvedPlease call me immediately.sue ascher917-873-****

Original review Aug 16, 2023
Not able to open my message on my email site susanmascher@***.com. Very frustrating. Please call me back immediately. Thank you
View full review
Pros:
  • Difficult to open site with messages from men
Cons:
  • Met mostly nice men

Preferred solution: My site is not allowing me to open messages sent by JDate users

User's recommendation: please help them by getting back to them promptly without any red tape

Anonymous
map-marker Pittsburgh, Pennsylvania

Your phone number, among other things.

Your phone number doesn't work. How can I contact you by email? If you need it, my email is wgclaw@***.com
View full review
JoAnn C Dif

Have not been able to log on for weeks!!

I have not been able to log on for weeks, and I am paying!!! Can you please resolve this...my old email was joannbc@***.net
View full review

Preferred solution: I have been unable to log in for weeks!!! I want to know why, or be refunded!!!

Anonymous
map-marker Bethesda, Maryland

Want to suspend profile until Oct 16, 2023

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am going out of the country for a month. I'd like my profile removed until Oct 16, 2023. Please email me at NBrownstein1@***.com to confirm receipt of this request. Thank you PickleBallGal 301-775-****
View full review

User's recommendation: I am NOT complaining. I just want my profile removed for one month. I expect to get a confirmation from you all saying you received this. Thank you!

Elaine F Gyx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

I ordered JDate and was not happy with the clientele they were too short to ugly and never responded I called my bank to dispute the price $179 dollars and never heard from them please contact me and

I never heard from JDate as to whether my money was refunded. Please contact me I am a dissatisfied customer $179 dollars please contact me as I signed a dispute form with my bank they took the money but did you sign a release? Elaine fischer 917-900-**** elfisc8@***.net
View full review

User's recommendation: Do not pay before you check out the clientele

Maria M Ogx

Charged after canceling by automatic renewal.

I am about to pay for subscription. However, my previous experience showed that to click on cancel bar on Settings page is not enough to cancel and terminate renewal cycle. I was getting charged again and again. Please explain how to reliably cancel subscription and prevent renewal charges. Also I want to have a phone number to reach customer service! Thanks
View full review

Preferred solution: Phone number of customer service

User's recommendation: Be careful with your subscription terms. Itโ€™s not easy to cancel.

Shari P Kml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund

No men anywhere for months anywhere near me. I want a refund. Cant afford it Im on food stamps and need refund for last amounts paid to JDate. Really wished it worked for me!
View full review

Preferred solution: Full refund

Elaine F Gyx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

Same men from year to year

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Jdate - Same men from year to year
The men are all not too appetizing very old and not nice looking. Every year the same faces, what does that say about their clientele.
View full review
Anonymous
map-marker Wantagh, New York

Change of

My old email is no longer valid. I want to change my email to current one. Please contact me. My old email:dmarianna@***.net TO: centrecove@***.com
View full review
Philip e Exm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Palm Beach, Florida

Want to receive emails.emai from jdate contacts doesnt show on my tablet.email notification.call me at my number. 201 **** ****

Asked to go back on j date a short while ago. Paid for 3 months on my visa card which you already had the number for. Can't seem to get any messages on my emails. Not sure email are connected to jdate. Not getting any new pictures of female subscribers so I can't contact the if the send me a message or flirt. Thank you. Philip eckstein. 201 390 ****. Philipekst@***.com. have feeling I am not properly co`ected to jdate.
View full review
Marilyn S Uze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help signing in after many years. Need to update info

Phone didnt answer dont know what else to do please call me before I switch to another site Ive been trufor a long time
View full review

Preferred solution: Help updating my old info