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Jdate Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries

How to Contact Jdate?

How to Contact Jdate?

Jdate does not publish the phone number to contact the support team. In case you need to get in touch with Jdate customer service or with the representatives of the company, you can use another communication method. When contacting this Jdate customer service, you will be served in a friendly way to help you get the most out of your membership at Jdate.

For those who prefer written communication, there is a direct Jdate email address which is support@jdate.com. This Jdate contact option is very helpful to the users who might want to give elaborate descriptions of their problems or ask questions about the features in the app. This way, you can express any issues you have with your account, billing, or any other issues without the need to talk face to face. The Jdate support service department strives to provide answers to your questions as soon as possible, so that you can get the help you need to make the most of the online dating experience.

Jdate is managed by Spark Networks’ USA, LLC; the company’s registered office is at 3400 N Ashton Blvd Suite 175, Lehi, Utah, 84043, United States of America. This Jdate address is the operational center of the company and handles the operations of Jdate and other brands that it owns. This office is in a busy commercial hub to oversee a company’s interactions with the consumers, sales, and marketing, and product development. If you have any official mail or business communications to make, it is all convenient to use this address to ensure that your communication gets to the right section of the firm.

If you want to get a hold of the Jdate app, you can go to the help or support option and most of the time, they will have a form for feedback and concerns. There are no complicated navigation options to setting up a meeting, and even if you run into issues or have questions, or concerns, you can directly explain them in the app. This method is reliable for users who would want instant help without having to exit the application, making the experience seamless while interacting with the matches. The support team is always ready to address any concerns, thus providing the best experience to the users of Jdate website.

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Contact Information

Jdate Website:

Jdate Help Center:

Corporate Office Address:

Spark Networks' USA, LLC
3400 N. Ashton Blvd, Suite 175
Lehi, Utah 84043
United States

Summary of Jdate Customer Service Calls

2K TOTAL
CALLS
02:24 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jdate?

Account Question:

  • “My account disappeare and I paid”
  • “Profile correction”
  • “I can not login my account.”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel renewal”
  • “Can't cancel”

Request for Information Question:

  • “No response to my calls for help”
  • “Want to see how much im paying every month”
  • “Help signing in after many years. Need to update info”

Payments and Charges Question:

  • “Fraud”
  • “Report a possible fraud”
  • “I paid and can't download app”

Product/ Service Question:

  • “Technical problema”
  • “I cannot access Jdate today 7/31. What is the problem. I see the app logo but when I press it nothing happens….!!!!!Sharon Kleiman”
  • “Membership issue”

Website/ Application Question:

  • “Site is not letting me read my messages”
  • “App stuck”
  • “My picture shows up on your site and I have not been a member for a long time. Please remove it.”

Refund Question:

  • “Need refund”
  • “Want a refund please call me”
  • “Get refund”

Staff Question:

  • “Horrible customer service!!!I cannot get into my account since I renewed Nov.29Will never renew!!!!!!!!”
  • “Not happy with service”
  • “I tried to pay for the service and my credit card was declined. It was a while back.i saw there was a trial time but i dont remember if it said how long it was.”

Return/ Replace Question:

  • “No link to change pw.”
  • “Want to change postal code on my profile”
  • “To change email address”

Cards Question:

  • “I paid for Premium, but I cannot contact matches . Message says I. Ust join, but I already joined and paid with credit card.”
  • “Why do you need my credit card number?”
  • “Need to change my credit card”

Shipping and Delivery Question:

  • “Try to get the 4th of July special”
  • “Trying to get the number for Silver Singles!!!!! I know you have Jdate and Silver Singles; they are sending me people from all over the country!!!!!I wanted a 50 mile distance and no more. I want men from 72 up.Getting men in their early 60's and (2”

Other Question:

  • “Not able to log im”
  • “Scammed”
  • “Bull”

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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