Contact Jdate Customer Service
Jdate Phone Numbers and Emails
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Jdate Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Contact Information
Jdate Website:
Jdate Help Center:
Corporate Office Address:
Spark Networks' USA, LLC
3400 N. Ashton Blvd, Suite 175
Lehi,
Utah
84043
United States
How Good is Jdate's Customer Service?
Summary of Jdate Customer Service Calls
2K
TOTAL
CALLS
CALLS
02:24
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jdate?
Account Question:
- “My account disappeare and I paid”
- “Profile correction”
- “I can not login my account.”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel renewal”
- “Can't cancel”
Request for Information Question:
- “No response to my calls for help”
- “Want to see how much im paying every month”
- “Help signing in after many years. Need to update info”
Payments and Charges Question:
- “Fraud”
- “Report a possible fraud”
- “I paid and can't download app”
Product/ Service Question:
- “Technical problema”
- “I cannot access Jdate today 7/31. What is the problem. I see the app logo but when I press it nothing happens….!!!!!Sharon Kleiman”
- “Membership issue”
Website/ Application Question:
- “Site is not letting me read my messages”
- “App stuck”
- “My picture shows up on your site and I have not been a member for a long time. Please remove it.”
Refund Question:
- “Need refund”
- “Want a refund please call me”
- “Get refund”
Staff Question:
- “Horrible customer service!!!I cannot get into my account since I renewed Nov.29Will never renew!!!!!!!!”
- “Not happy with service”
- “I tried to pay for the service and my credit card was declined. It was a while back.i saw there was a trial time but i dont remember if it said how long it was.”
Return/ Replace Question:
- “No link to change pw.”
- “Want to change postal code on my profile”
- “To change email address”
Cards Question:
- “I paid for Premium, but I cannot contact matches . Message says I. Ust join, but I already joined and paid with credit card.”
- “Why do you need my credit card number?”
- “Need to change my credit card”
Shipping and Delivery Question:
- “Try to get the 4th of July special”
- “Trying to get the number for Silver Singles!!!!! I know you have Jdate and Silver Singles; they are sending me people from all over the country!!!!!I wanted a 50 mile distance and no more. I want men from 72 up.Getting men in their early 60's and (2”
Other Question:
- “Not able to log im”
- “Scammed”
- “Bull”
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Jdate