I had a problem receiving emails from Jdate. They are using an old user name.
I have now called 6 times and nothing has been corrected, I have requested to speak to a supervisor for 3 days, always being told someone will contact me by ( PM. That was 3 days ago and no call back. Now I am told if I do not do as they ask, a supervisor will not return my call. I believe that is called BLACK MAIL.
I have neen given every story they can think of to avoid fixing the problem. We pay for this service and receive NO CUSTOMER SERVICE IN RETURN.