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Jdate

Jdate

www.jdate.com
What is your customer experience with Jdate?

Jdate Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Jdate has 1.4 star rating based on 191 customer reviews. Consumers are mostly dissatisfied.

  • 12% of users would likely recommend Jdate to a friend or colleague.

  • Rating Distribution
  • Pros: It looked attractive because it was jewish, Dating app, Dating wih somebody.
    Cons: Customer service, Money grabbing, Not enough matches.

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Media from reviews

Jdate - Scammers
Jdate - Scammers - Image 2Jdate - Scammers - Image 3Jdate - Dissatisfied customerJdate - PersonalJdate - I have a year subscription and I can’t get into the site.Jdate - I have a year subscription and I can’t get into the site. - Image 2
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Trina L Dwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been scammed

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This company refuses to help me after many attempts. They have now cancelled my subscription and have not returned my fee. Don't be scammed by this company.

View full review
Loss:
$135

Preferred solution: Full refund

User's recommendation: Never use this service

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chicago, Illinois

Scam do not use

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Contains 3 confidential files for company representatives

I have used this application on several occasions, and in a few instances, I have received messages from men who have expressed interest with a heart symbol. Despite responding, I have not received any further communication from them, which has led me to question the legitimacy of this website.

Moreover, I have found the customer support team to be unresponsive and ineffective in addressing account-related concerns. Notably, after reconnecting to the app following a period of inactivity, I observed that the same 6-8 men reappeared, with 4 of them sending flirts, just as they had done a year ago. Despite responding, I received no response from them.

It appears that their primary objective is to generate revenue through subscription renewals. I believe that the BBB should investigate these dating apps and establish regulatory measures to protect consumers.

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User's recommendation: Stay away! Scam!!

Donna M Zuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Can not get into my account for over a week now

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I have taken screen shots, forwarded the information , no reply for 5 days, then a standard reply , try the jdate help page, I cannot even view that page, a screen shot message stating"none"when I log into jdate.com. I have sent numerous screen shots and the one reply 6 days later, remove VPN the try Google ip address. Need better customer service hire more people.

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User's recommendation: find a different dateing app

Anonymous
map-marker Akron, Ohio

I am having trouble logging on. No one seems to help you have no phone number to call to talk to anyone and I will call the Ohio Attorney General’s office up and really make this ugly and work on soci

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I cannot logon. Theres no one to talk to the phone numbers that I see online are a joke.

Im really starting to get aggravated my next step as a lawyer as I will talk to the Ohio Attorney Generals office and use all social media and large city newspapers to call this out. I need help.

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Vitaly S Qyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The website is poorly organized. Unable to cancel service

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The website has been redesigned for the worth.

Tried to cancel the service. The site keeps saying that the password is incorrect even though I've just logged in using the password

View full review
Loss:
$196

Preferred solution: Full refund

User's recommendation: Don't recommend

Marian F Zfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To avoid a legal solution could a real person call me from customer service?

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I have been charged over $300 $ on my Visa.

I am not a member of JDate nor have I applied

I would like someone to call me back ASAP

514 234 ****

View full review
Loss:
$306

Preferred solution: Full refund

Steve B Waj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Forgot password

Steve blake

scbzev@***.com

323413****

I forgot my password .I need to redo my password to go back online.

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Loss:
$1

Preferred solution: foregot my password for Steve Blake ...I need help to redo or another password Steve Blake scbzev@gmail.com 3234133538

User's recommendation: don't forget password

Anonymous
map-marker Media, Pennsylvania

My review is zero!! I can’t get to someone on the phone - I want a simple answer to the question before I fill out the form: Will I have to pay a monthly fee of 35$ until I cancel my membership??????

There is no activity function in my profile

There r 2 photos in my profile I didnt put in, I cant delete

There is no online filter for a search

Only approx. 30 profiles come up in my search

What is pinned?

There is no distance filter for a search

Why did you ruin a perfectly functioning format???

Im trying to speak to someone - it costs 35$ - REALLY???

Do I have to pay that until I quit the site? When I called the message tried to sell me a senior alert device!!!

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Anonymous
map-marker Delray Beach, Florida

I am trying to join jdate with no luck

Tried to get help, with no luck. It shows an email that I even have. I need a new account and cannot do this.

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Victoria S Jtw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am unable to contact customer service

I subscribed to JDate and wanted to change my subscription, but there is nobody to reach or contact. The number is no longer in service.

They took my money on Wednesday and today is Friday, yet there's nobody to assist. It looks like it's a scam.

Stay away! There are many other Jewish dating websites that aren't just trying to get your money.

View full review
Loss:
$135
Cons:
  • No free model
  • Rope you in to subscribe only to open communication

Preferred solution: Full refund

User's recommendation: Stay Away

Anonymous
map-marker New York, New York

? For "Hope" profile not descriptive

Hi. I want to know more of a particular screen name named "Hope"from Cherry Hill,NJ .She did Not specify what type of job she has and how many children and what ages?

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Anonymous
map-marker Fort Lauderdale, Florida

Not able to login

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Trying to login for 2 months. It gives me photos to pick.

I know my login and password.

And not able to login.

It is a disgrace not to have a telephone number for customer service and to automatically charge you.

View full review

User's recommendation: Request phone number

ann l Ksc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

I cancelled my subscription to jdate months ago but they’re still billing me.This time it’s $63:unfortunately, I have no proof of my havingg cancelled

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refund my $ because I notified Jdate that I wanted to cancel months ago. Unfortunately, I have no proof, but if they check their records, theyll see that I did cancel.

View full review

User's recommendation: Stay away from jdate

2 comments
Guest

We want to help, however, we are unable to locate your client's profile with the provided information. Hence, kindly request your client to contact us support@***.com directly with the registered email address and we will look into it.

Guest

We want to help, however, we are unable to locate your client's profile with the provided information. Hence, kindly request your client to contact us support@***.com directly with the registered email address and we will look into it.

View more comments (1)
Anonymous
map-marker Petersburg, Virginia

I would like to cancel my automatic renewal subscription and cannot get into your site.

I would like to cancel my automatic renewal subscription and cannot get into your site.

My profile information has changed since my subscribing and I cannot access your site.

View full review

User's recommendation: Your website has become too difficult to use. I could not log in easily. It became a chore to try to log in.

Ida G Usv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

JDATE gave me a discount on my account and I did not request a subscription

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JDate gave me a discount on my account, and I did not request a subscription. 09/09/2024.

JDate 09/08 Purchase XXXXX21570 UT-$59.99.

On Sept. 9th, you gave a discount on my account, and I need this money to be returned to the same account.

View full review
Loss:
$60
Cons:
  • Come me back my money

Preferred solution: Full refund

User's recommendation: Take care with discounts

ann l Ksc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tucson, Arizona

I cancelled my subscription months ago and they are still billed by me thru Apple pay

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I notified Jdate that I wanted to cancel my subscription months ago. They are still billing me $63 a month thru Apple Pay. Unfortunately, I have no record of my cancellation; can anything be done?

View full review

User's recommendation: Stay away from jdate

About

Related Companies

Spark Networks, Zoosk, Silver Singles, ChristianMingle, EliteSingles

Summary

JDate gives Jewish people an opportunity of finding Jewish soulmates. The company offers contact initiation for free and has a big gallery of members photos. By the way, there are more than 4840 members using JDate at the present time. Email, chat and IM are also available together with the mentioned online source. The company is regularly highlighted in popular media. You can read the most impressing love stories in such periodicals as People, The Washington Post, Redbook, the New York Times and the others. Advanced services are paid ones and become available since the moment of registration and account creation. Jewish community has been developed by JDate for more than a decade. One of the additional company's programs is named Sparks Networks and includes advertising opportunities.

Jdate reviews and complaints

Jdate is ranked 71 out of 204 in Dating category

Area Served

USA, UK, Worldwide

Payment Methods

VISAMasterCard

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