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Most Helpful

JDate - Simply awful

1.0
Details
JDate - Simply awful
I have been charged 59 for month with pending photos and wasted time It keeps prompting to upgrade Total scam and disappointed with 6/7 men in all of boca palm beach and FL seriously No one answers the phone WANT REFUND IMMEDIATELY CALLING BANK
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Review
#1579534 Review #1579534 is a subjective opinion of poster.
Pros
  • How the app updated quaickly
Cons
  • Customer service
  • Overall level of service
  • Money grabbing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$59
Preferred solution
Full refund

JDate - Meeting older men???

I was a member of Jdate some 20 yearss ago and met my second husband on your site. Iwas a sonderful second marriage - I not having children and my husband Harold Keller having four daughters (not easy to be involved with) Harold passed away four years ago, and although I a that much older, would bbe intested in meeting a "genetleman". For some reason I ama finding it impossible to log on to your site - probably because you have my e-mail address from long ago.
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Review
#1679848 Review #1679848 is a subjective opinion of poster.

JDate - The worst

1.0
Details
call 800 number. 12 *. people just put me on hold and disconnect. trying to cancel service. website does not work properly. they're just a bunch of Thieves. very uncooperative.
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Review
#1670280 Review #1670280 is a subjective opinion of poster.
Pros
  • Concept
Cons
  • Overall level of service
  • Customer service
  • Very disappointing
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund
Tags
  • Online Dating Service

JDate - Want to talk about signup

You were closed for a meeting please call me back 212-799-6531 I have used you before Thank you
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Review
#1667128 Review #1667128 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Preferred solution
Call me back please

Site is being used to scam members, Jdate is not interested to respond to my allert to them

I tried to report to Jdate of a suspicious possible scam I received. They channeled me to an ap JustAnswer in which some lawyer is supposed to help me for $49. I guess Jdate is not interested in scams perpetuated on their site!
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Review
#1664687 Review #1664687 is a subjective opinion of poster.

JDate - Scam all fake

This was first time on this website. First 9 days there was none of my profile visible . Then after the 3 rd week still had no matches, three people trying to scam me for money. Called customer service 6 times told them I wanted refund. Do be fooled this company sucks
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Review
#1664223 Review #1664223 is a subjective opinion of poster.
Cons
  • All o
  • Scam
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

JDate in Los Angeles, California - Signed up by accident

5.0
Details
Wow! Had JDATE changed it’s ways. Customer service was awesome. I remember years ago trying to deal with them and it was impossible. So I took off five years. Recently returned but didn’t want to sign up until a later date. I contacted them told them and they refunded me without a problem. Very proud of their change.
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Review
#1634079 Review #1634079 is a subjective opinion of poster.

JDate in Woodland Hills, California - Trouble on site

I paid 60$ and I want refund because it’s show me only few guys and it’s not make sense. I tried to change the mils, the age but it’s keep show me only the few same guys also I don’t get why I’m getting messages from old guys. I’m not happy from this site it’s my first time that I paid and I’m very disappointed
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Review
#1623523 Review #1623523 is a subjective opinion of poster.

JDate in New York, New York - To delete and money refunded back in account

Want to delete account and money put back in my account
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Review
#1612322 Review #1612322 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
1.0
Details

Update by user Jul 28

No

Update by user Jul 27

I am in the UK so would like refund in sterling. I get the impression you really don't have a proper presence in UK and should have made this clear from the start.

Original review posted by user Jul 27

I live in London and wanted to meet someone within 45-60 who was into arts and food, well-educated,...
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Review
#1602012 Review #1602012 is a subjective opinion of poster.
Cons
  • Not enough matches
  • Overall level of service
  • Invalid members on site
Reason of review
Return, Exchange or Cancellation Policy
Loss
$88
Preferred solution
Full refund
1.0
Details
Sent chats to on line support who suggested I change my preferences to attract a larger selection of matches. I felt I was compromising however I did heed their advice. It didn’t change my lack of matches and my daily matches were never updated. I believe they have...
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1 comment
Anonymous
#1722588

Same experience in London. They said enlarge your search and I said I don't want to meet anyone who is more than 20 miles away.

I don't think they have enough sign-ups. I haven't seen ANYONE I would even want to correspond with.

Shall we hound them on twitter en masse as I would like my money back? @sudifoodie on twitter

Review
#1591442 Review #1591442 is a subjective opinion of poster.
Cons
  • Not enough matches
Reason of review
Bad quality
Preferred solution
Full refund