Jdate - Want money back now!!!
Seemed like a good idea. I bought my 19 year old daughter a 6 month JDate membership for Chanukah this year.
We live in the DC area and she was looking to meet men 19 to 24 year old's for dating within a 25 mile radius. There were very few guys on the site and most that were, hadn't used the site in quite a long time. After attempting communication with JDate they ignored my concern and basically told us we were stuck and could not even cancel the membership with any sort of refund. Wish someone had warned us first!
I will now not be purchasing another subscription to JDate ever again. I was very disappointed to see the lack of help we received from customer service.
Reason of review: Poor customer service.
Monetary Loss: $130.
Preferred solution: Full refund.
Jdate Cons: Very disappointing, Customer service, Invalid members on site, No refund policy.
Location: Olney, Maryland
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